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Bruce2008
Joined: May 04, 2012 Posts: 8 Location: Italy
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Posted: Fri May 04, 2012 12:25 am Post subject:
nord modular g2x and the usb issue |
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Hi guys, i ask here because I read a lot of tread about the issue between nmg2 and usb but i don’t know what i need to make
1 year ago buy a nord modular g2X from a guy, after 5 months start to have problem with usb, lose connection from the editor.
Every time I turn down my nmg2 and on, when restart the editor all is ok. One day turn on the nmg2 and that reinstall the driver by himself and after win xp say “usb not recognized”, I try to connect the nmg2 to the mac and another pc with win xp but nothing, after that the nmg2 never work with the editor, I go to a repair shop and after one month my nmg2x come back.
The unit work for 2/3 months after restart the problem of usb lose connection and after 6 months restart the same problem of “usb not recognized”, I come back to the shop where I repair it but when I plug the nmg2 on they pc work properly :O, come back to home use the nmg2 for 2 weeks and return the problem of “usb not recognized”. I come back to the shop and when plug the nmg2 on they pc, this time, don’t work, is in warranty from reapair and they take it and sent to the own repair center.
Yesterday the nmg2 come back, I ask to the shop what have the machine but the repair center write “here the machine work properly, the usb port is little bit slack” (I don’t belive in this word). When I come back to home the nmg2 work perfectly I try to move the usb for find the problem of “usb port slack” but nothing the nmg2 never lose connection.
What you thing about that? Have idea of what happen to my nmg2? Have idea if the problem come back again for home-repair?
Thanks a lot to all |
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blue hell
Site Admin
Joined: Apr 03, 2004 Posts: 24081 Location: The Netherlands, Enschede
Audio files: 278
G2 patch files: 320
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Posted: Fri May 04, 2012 2:25 am Post subject:
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That is an odd story indeed
(and I assume you did try different cables as well when it did not work) _________________ Jan
also .. could someone please turn down the thermostat a bit.
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Bruce2008
Joined: May 04, 2012 Posts: 8 Location: Italy
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Posted: Fri May 04, 2012 2:44 am Post subject:
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Thanks for the welcome, of course I try 3 different cable but the story is the same now i have fear of USB.... |
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iPassenger
Joined: Jan 27, 2007 Posts: 1067 Location: Sheffield, UK
Audio files: 5
G2 patch files: 78
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Bruce2008
Joined: May 04, 2012 Posts: 8 Location: Italy
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Posted: Fri May 04, 2012 6:20 am Post subject:
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He didn't change the USB because for he the machine work fine hadn't need repair.... Is a F******k |
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Antimon
Joined: Jan 18, 2005 Posts: 4145 Location: Sweden
Audio files: 371
G2 patch files: 100
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Posted: Fri May 04, 2012 6:28 am Post subject:
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Just to make sure, sorry if this was obvious: you're not using a USB hub, are you? The G2 doesn't like hubs. _________________ Antimon's Window
@soundcloud @Flattr home - you can't explain music |
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[Q]
Joined: Sep 09, 2010 Posts: 413 Location: Continuum
Audio files: 57
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Posted: Fri May 04, 2012 6:44 am Post subject:
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Ah..
Stefan wrote: | The G2 doesn't like hubs. |
[carefully removes usb cable from hub].. |
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Bruce2008
Joined: May 04, 2012 Posts: 8 Location: Italy
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Posted: Fri May 04, 2012 6:56 am Post subject:
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The g2 is connected directly on one of the motherboard USB port
The strange thing is the g2 don't work on my pc, go to the shop and connect to another pc with the same os win xp and work.... Really strange! |
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brunov
Joined: Aug 03, 2011 Posts: 227 Location: delft
Audio files: 1
G2 patch files: 2
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Antimon
Joined: Jan 18, 2005 Posts: 4145 Location: Sweden
Audio files: 371
G2 patch files: 100
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Posted: Fri May 04, 2012 9:53 am Post subject:
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I should say it's ok to have a hub connected to the PC, as long as you don't connect the G2 to it.
Too bad that wasn't the problem your problem Bruce, your problems sounded very similar to those I had myself before I started plugging the cable directly into the computer... have you tried all the ports on your PC? _________________ Antimon's Window
@soundcloud @Flattr home - you can't explain music |
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Bruce2008
Joined: May 04, 2012 Posts: 8 Location: Italy
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Posted: Fri May 04, 2012 10:03 am Post subject:
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ok guys i decide to open my g2x by myself, i have see was changed the famous isp1881bddg (U24) and another component marked "6.000M E 5465A" (Y2)(when i come back to work search much more information about this component) the welding on that 2 components are really fresh!! if you want i attached a photo of this (how i can make it?).
brunov wrote: | Maybe it has something to do with your windows xp, since it always does work in the shop.
On my old xp machine I had some trouble with usb because the windows usb stack was corrupt after a virus attack. |
i think i am affected by this f....g virus!! searching on internet i have found some tipical problem i have when plug HD!i have read normal antivirus don't find that, how i can remove that from my pc and all the pendrive?
another question is normal under the "device manager" find the "Clavia 32-bit USB driver" marked with exlamation point??
for now i don't plug my g2..... |
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brunov
Joined: Aug 03, 2011 Posts: 227 Location: delft
Audio files: 1
G2 patch files: 2
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Bruce2008
Joined: May 04, 2012 Posts: 8 Location: Italy
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Posted: Fri May 04, 2012 11:18 am Post subject:
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now clavia 32 bit driver is ok thanks
are you sure the virus can't damage the working of usb port? |
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brunov
Joined: Aug 03, 2011 Posts: 227 Location: delft
Audio files: 1
G2 patch files: 2
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veta
Joined: Feb 19, 2007 Posts: 39 Location: www
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Posted: Fri May 04, 2012 2:30 pm Post subject:
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just out of curiosity, what is the problem with using a g2 with a usb hub? i've always used mine with a hub.
i will occasionally get a 'major error' or 'lost connection' message in the editor, but if i quit & restart the app everything is back to normal. didn't know a hub could cause potential damage to the hardware, tho. |
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Antimon
Joined: Jan 18, 2005 Posts: 4145 Location: Sweden
Audio files: 371
G2 patch files: 100
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Posted: Fri May 04, 2012 3:10 pm Post subject:
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veta wrote: | just out of curiosity, what is the problem with using a g2 with a usb hub? i've always used mine with a hub.
i will occasionally get a 'major error' or 'lost connection' message in the editor, but if i quit & restart the app everything is back to normal. didn't know a hub could cause potential damage to the hardware, tho. |
I'm not sure there has to be a problem for everyone. I connected to a hub in the beginning, which worked fine for a month or two, then it stopped working - I couldn't use the editor in a practical way because it kept losing the connection. Reading around, I saw that people had problems connecting the G2 through hubs, so I tried putting it directly into one of the MacBook's USB slots, which made it work again. _________________ Antimon's Window
@soundcloud @Flattr home - you can't explain music |
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iPassenger
Joined: Jan 27, 2007 Posts: 1067 Location: Sheffield, UK
Audio files: 5
G2 patch files: 78
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Posted: Sat May 05, 2012 12:08 am Post subject:
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If you are sure it is just your pc that has the problem, then why not backup your important files. Format the harddrives and reinstall xp and try again. That will get rid of the virus and probably and corruptions if there are any.
Or if you have one format and install xp to a spare s harddrive and just try it that way. _________________ iP (Ross)
- http://ipassenger.bandcamp.com
- http://soundcloud.com/ipassenger |
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dasz
Joined: Oct 16, 2004 Posts: 1644 Location: victoria, canada
Audio files: 29
G2 patch files: 56
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Posted: Sat May 05, 2012 9:05 am Post subject:
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I have gotten the occasional USB lost connection with the editor (only when it is running), every few months on a win xp machine. Rebooting the computer or logging out and loggin back it often fixes the problem. And then it doesn't happen for a long time...
Regarding USB hubs, I've been using an expensive belkin hub that comes with a giant power supply nd drives about 10 USB devices in my studio including my 2 Nord g2's. I tried cheaper ones and they always lost contact, but this one has been very dependable ... Just my $0.02 |
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Bruce2008
Joined: May 04, 2012 Posts: 8 Location: Italy
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Posted: Sun May 06, 2012 3:44 am Post subject:
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First time I using the g2 was connected to a hub and have some time the problem of lose connection, read on this forum to connected it on a principal USB port, and the problem remain but very little time until when the g2 start and reinstall for his self the drive and don't work! When come this problem I try to connect the g2 on the Mac but is the same never work.... Now I have clean my pc and for now ( only 3 days never come the problem of lose connection), I think when start the problem of auotoreinstall driver the U24 start to broken. But was really strange the fact of on my 2 pc and Mac don't work and On the pc of shop work ( the first time, the second was ko for both me and shop). Is possible is really the port of g2 is little bit old and lose connection? But if is that why for now work? |
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Bruce2008
Joined: May 04, 2012 Posts: 8 Location: Italy
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Posted: Fri May 11, 2012 4:37 am Post subject:
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hi guys bad news.... 2 days ago the g2 start again with "usb not recognized", i unplug it and with a needle i move up the 4 pin of the usb port type B of the nord. replug the usb and work. after that i think ok is the usb port, yesterday i go to RS and take a new usb port type b for mountig.
@work unsolder the old port and solder the new.
arrive @ home plug my g2 and nothingh don't work i play with the usb cable and start to work, if i pull the cable a little bit up work if don't pull lose connection
change the cable and use the original of the g2 all work fine
try to plug and unplug (with unit turn off) maximum 10 time and after the 10 the restart the hell of "usb not recognized"......
i go out for dinner, come back to home move up again the 4 pin of g2 usb port plug the original cable and.... WORK
im still shocked the usb port is new and i have problem with connection....
guys what the hell is that???? idea?? |
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tiptaptempo
Joined: Jul 15, 2012 Posts: 53 Location: Nantes, France
G2 patch files: 16
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Posted: Tue Aug 14, 2012 12:36 am Post subject:
G2x problem |
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Hi,
I've also a problem of usb contact with a G2x, i read about your problem, does it work clear now ? |
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tiptaptempo
Joined: Jul 15, 2012 Posts: 53 Location: Nantes, France
G2 patch files: 16
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Posted: Tue Aug 28, 2012 5:42 pm Post subject:
issue Subject description: could be this |
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Hej,
After hard reading the bug forum, the communauty says that downgrade to synthesiser OS 1.40 with the editor 1.62 might be the key.
Read this, all the older versions are in this post
http://electro-music.com/forum/topic-32310.html&highlight= |
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