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dluiz
Joined: Sep 09, 2014 Posts: 1 Location: North Andover, Massachusetts
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Posted: Tue Sep 09, 2014 11:52 am Post subject:
Still have not received boards ordered in May |
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Hi Howard,
If you could add me to the list for the next batch, that would be great. I've been waiting since May and have all the parts ready to go.
Thanks!!!
David |
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agitprop
Joined: Oct 28, 2013 Posts: 6 Location: SF
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Posted: Wed Sep 10, 2014 9:40 am Post subject:
Re: Still have not received boards ordered in May |
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Good luck with that. I have parts ready to go for my second Klee and paid for the boards a while ago. Can't get Howard to respond to PMs or email.
electro-music is a poor custodian of the Klee.
dluiz wrote: | Hi Howard,
If you could add me to the list for the next batch, that would be great. I've been waiting since May and have all the parts ready to go.
Thanks!!!
David |
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edog2
Joined: Mar 17, 2008 Posts: 6 Location: Germany
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Posted: Mon Sep 15, 2014 3:16 pm Post subject:
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I ordered mine Aug. 2. I got an email that it was back ordered and will be there in about 2 weeks. Since I got no news I wrote an email Sept. 2 and another Sept. 10. Unfortunately I got no reply... Why no reply? |
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ssuwier
Joined: Sep 19, 2014 Posts: 11 Location: belgium
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Posted: Fri Sep 19, 2014 1:16 am Post subject:
klee boards Subject description: no answer |
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Same here: I ordered some boards, paid for them and got no confirmation, nor any reply on my two emails I sent..... |
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spuddo
Joined: Apr 26, 2013 Posts: 13 Location: australia
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Posted: Wed Sep 24, 2014 10:41 pm Post subject:
kllee sequencer boards now on sale |
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Hi all , just tried to purchase a set of boards through the store site , got to checkout , but then would not continue----what's the go with that?
I've been on the "let me know when boards are available" list for months----not a peep.
Reading comments on the forum recently it seems to suggest it's all go.
Little help folks.
Regards
Spuddo |
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edog2
Joined: Mar 17, 2008 Posts: 6 Location: Germany
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Posted: Thu Sep 25, 2014 1:29 am Post subject:
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Well, I hope the boards will be there soon since at the same time (August) I bought this
http://www.muffwiggler.com/forum/post-1104602.html#1104602
Now I have a beautiful panel without the necessary boards to complete the module. When I placed my orders both were available.
If the boards should not be available anymore it would be a huge loss of money. I hope mosc is reading this and won't let me (and the others) down. |
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spuddo
Joined: Apr 26, 2013 Posts: 13 Location: australia
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Posted: Thu Sep 25, 2014 2:36 am Post subject:
klee etc |
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Hi Edog2 , thanks for the reply.
It seems you have the panel and daughter board.
I've been on a waiting list since May(3rd run) , but haven't heard a sausage.
Hope this all comes of.
Regards |
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edog2
Joined: Mar 17, 2008 Posts: 6 Location: Germany
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Posted: Mon Sep 29, 2014 8:59 am Post subject:
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Hi spuddo
yeah, me too! What I can't understand is WHY NO ANSWER?
Who knows an alternative? Now I have the parts purchased on synthcube.com (which were delivered very quickly) but I am left with a nice dead device. |
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davesax1965
Joined: Oct 05, 2014 Posts: 12 Location: Macclesfield
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Posted: Sun Oct 05, 2014 8:06 am Post subject:
Difficult to build ? |
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Hi folks, I'm pretty much a complete beginner to electronics, although I can tell colour codes apart and distinguish which end of a diode is which. Realistically, given the instructions, am I going to be able to get a Klee built ? Or should I go for a lesser specced sequencer, pre-built ? |
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elmegil
Joined: Mar 20, 2012 Posts: 2177 Location: Chicago
Audio files: 16
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Posted: Mon Oct 06, 2014 9:13 pm Post subject:
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I would advise not, sort of.
If you use the Euro kit from NV, then it's a stretch, but doable. Biggest problem will be getting into troubleshooting if your cables aren't perfect, and the cables with NVs kits to date have had issues (not hard to surmount ones, but sometimes weird and confusing to troubleshoot).
If you manage to get your hands on just the analog/digital boards? I would say no, not a good beginner project by any stretch. LOTS of wiring, and LOTS of places for you to go wrong. |
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Benjamin AM
Joined: Nov 04, 2010 Posts: 83 Location: Boise
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Posted: Tue Oct 07, 2014 9:32 am Post subject:
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Quote: | Good luck with that. I have parts ready to go for my second Klee and paid for the boards a while ago. Can't get Howard to respond to PMs or email.
electro-music is a poor custodian of the Klee. |
I would have to agree. I ordered back in April(over 6 months ago) and have not received my boards. I have sent numerous emails and PMs to Howard regarding the order status. I received a response in July stating that the boards were on back order and were expected "in three weeks". A month later I contacted him again because I hadn't heard anything and he claimed that the files were lost in a hard drive crash and he was hoping that he could restore them in "two to three weeks". Now, I have sent two requests for a refund and the PMs have been floating in my outbox for over a month. I have come to the conclusion that they are being ignored. Since I am being critical, this could have all be prevented if the stores webpage reflected that the items that I ordered were out of stock. I would have waited and ordered when they were if in stock. Instead, people keep ordering and the neglect builds. This seems criminal. It is so frustrating to hear that so many people have had similar experiences. I suggest that electro-music shut down this store or find someone else you can fulfill the orders. I am sure that there are many of people who would love to take on the job, including myself. |
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synthcube
Joined: Dec 21, 2011 Posts: 64 Location: boston
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Posted: Tue Oct 07, 2014 11:41 am Post subject:
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hey gang
we also tried without success to order seven PCB sets and after months have been unsuccessful. Not sure what's going on but can only hope for the best
we would of course be happy to take on klee pcb fabrication, of course only if the necessary permissions could be secured. it would be a nice addition to the klee parts kit we offer. Heck we'd even throw some $ back at E-M to help keep them whole, if the pcbs came over to us.
this is an awesome module in its many formats, and NV's daughterboard and panel kit makes it very accessible to most DIYers. I don't know the exact number but would imagine there's over 100 DIY'ed klees in euro out there.
maybe one or more of the moderators will review this and weigh in _________________ web store: www.synthcube.com/cart
we've acquired MFOS to help carry on Ray Wilson's work: www.musicfromouterspace.com |
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VinceL
Joined: Aug 25, 2014 Posts: 2 Location: North Carolina
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Posted: Tue Oct 07, 2014 11:49 am Post subject:
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Benjamin AM wrote: | Quote: | Good luck with that. I have parts ready to go for my second Klee and paid for the boards a while ago. Can't get Howard to respond to PMs or email.
electro-music is a poor custodian of the Klee. |
I would have to agree. I ordered back in April(over 6 months ago) and have not received my boards. I have sent numerous emails and PMs to Howard regarding the order status. I received a response in July stating that the boards were on back order and were expected "in three weeks". A month later I contacted him again because I hadn't heard anything and he claimed that the files were lost in a hard drive crash and he was hoping that he could restore them in "two to three weeks". Now, I have sent two requests for a refund and the PMs have been floating in my outbox for over a month. I have come to the conclusion that they are being ignored. Since I am being critical, this could have all be prevented if the stores webpage reflected that the items that I ordered were out of stock. I would have waited and ordered when they were if in stock. Instead, people keep ordering and the neglect builds. This seems criminal. It is so frustrating to hear that so many people have had similar experiences. I suggest that electro-music shut down this store or find someone else you can fulfill the orders. I am sure that there are many of people who would love to take on the job, including myself. |
Benjamin AM, you make some great points.
It certainly appears that Howard has elected to ignore orders and PM's regarding the Klee PCB's. His last post on this topic was back on August 3rd over 2 months ago. And, from many of the posts here, he has not responded to PM's from even prior to August 3rd. I know he hasn't replied to mine.
If he can't be bothered to keep up with orders from the store, then he should find someone else to take over. If you look over the past few years, you see the pattern of boards being in stock, quickly selling out and then it is several months before they are in stock again. How hard is it to recognize that more boards need to be ordered?
And how about the courtesy to respond to PM's and make a post here with a status update? A number of people have paid for the PCB's and months later have received nothing in return for their money. As Benjamin AM says "This seems criminal." |
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blue hell
Site Admin
Joined: Apr 03, 2004 Posts: 24079 Location: The Netherlands, Enschede
Audio files: 278
G2 patch files: 320
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Posted: Tue Oct 07, 2014 1:21 pm Post subject:
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Yes .. this is ugly ... I'm aware of it ... I can not speak for Howard, and all I would write here would be speaking for him
There are some good reasons and there are some bad ones too ... Howard did tell me some things. He is not ill, but not having an easy time either, and probably is not at home currently.
I did post about this in Admin space to try and get Howard's attention, but he may not be be around for a while.
Unfortunately there is no one else around here being able to handle the store for Howard, not in the near future anyway.
And I'm very sorry, but I'm not able to do anything more than this. _________________ Jan
also .. could someone please turn down the thermostat a bit.
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edog2
Joined: Mar 17, 2008 Posts: 6 Location: Germany
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Posted: Thu Oct 09, 2014 4:52 am Post subject:
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Hi all!
How do you think I should proceed? As I wrote I already bought, received and assembled the synthcube kit (well, my tech did) but without boards I cannot complete the project.
Can one get his money back through Paypal? I never had such an experience before. Any advice? Maybe it's better to wait longer?
Edo |
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synthcube
Joined: Dec 21, 2011 Posts: 64 Location: boston
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Posted: Thu Oct 09, 2014 8:09 am Post subject:
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We sent another pm offering to handle runs of the PCBs and donating to E-M so perhaps we will hear back about that and also the current order backlog. _________________ web store: www.synthcube.com/cart
we've acquired MFOS to help carry on Ray Wilson's work: www.musicfromouterspace.com |
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edog2
Joined: Mar 17, 2008 Posts: 6 Location: Germany
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Posted: Thu Oct 09, 2014 8:20 am Post subject:
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That's great news! Thank you!
Edo |
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tverdi
Joined: Sep 30, 2014 Posts: 1 Location: Spain
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Posted: Mon Oct 13, 2014 5:22 am Post subject:
Klee PCB¨s for Spain |
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Hi everybody, I´m from Spain, I have ordered the Klee PCB´s August 2014, status back order, and still not received and no news about...I agree some information about my order or to send my money back.
Cheers. |
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peng
Joined: Feb 23, 2006 Posts: 111 Location: Chicago
Audio files: 2
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Posted: Fri Oct 17, 2014 1:41 pm Post subject:
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Could the person responsible for taking money / shipping please respond to my PM?
Or
take five minutes and post an update to this thread?
At the very least, can you remove "boards in stock" from the order page so others don't have to deal with this?
I'm not angry and I'm not looking for reasons like the files were lost, pcb house screwed up, etc.
I just want to know if they will ship this year or next.
I need to know so I can plan accordingly.
The lack of communication is making everything worse.
Thanks in advance. |
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PHOBoS
Joined: Jan 14, 2010 Posts: 5591 Location: Moon Base
Audio files: 705
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Posted: Sat Oct 18, 2014 3:51 am Post subject:
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peng wrote: | Could the person responsible for taking money / shipping please respond to my PM?
Or
take five minutes and post an update to this thread?
At the very least, can you remove "boards in stock" from the order page so others don't have to deal with this? |
Although I didn't order anything I do agree with you. Howard could at the least reply to this thread.
Even if it's just a "sorry for the inconvenience there are some problems which will take at least x amount of time". _________________ "My perf, it's full of holes!"
http://phobos.000space.com/
SoundCloud BandCamp MixCloud Stickney Synthyards Captain Collider Twitch YouTube |
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piedwagtail
Joined: Apr 15, 2006 Posts: 297 Location: shoreditch
Audio files: 3
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Posted: Mon Oct 20, 2014 4:15 pm Post subject:
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http://www.muffwiggler.com/forum/topic-79912-870.html
NV...halfway down
Quote: |
I've arranged with electro-music to distribute the Analogue/Digital Klee boards as part of the daugtherboard kits. In short, this means that rather than having to purchase the Analogue/Digital boards from electro-music they will now be included in the kits I will be providing. The price of the kit will increase due to the inclusion of the formerly separate electro-music boards, or to around $345. In the end the cost to the builder will be the same it will just be one less source/step you need to go through.
With this change in distribution comes a shift in the process of the build. I am redesigning the Analogue/Digital boards from two separate boards into one large board that matches the size of the daughterboard and which will eliminate the need for MTA cables. The component layout for the boards will remain the same so that the original Klee documentation will still apply as well as Synthcube's component kits, the difference is that where normally there were MTA cables there will now be traces instead. Fewer steps, fewer potential issues of reliability, fewer hassles.
Please note that the daughterboards will still accommodate the original Analogue/Digital boards, so if you already have your boards built up then not a problem. However I will no longer be providing the cables/headers in the kits since they have now been phased out of the build - if you do not use the redesigned Analogue/Digital boards for the 3rd run you will need to build the MTA cables and source the MTA headers yourself. Fortunately this is an easy and cheap process and the parts are sold by pretty much every part retailer on the planet. I will also be including Mouser links to these parts in the updated build manual. When the ordering process begins if you already have a set of Analogue/Digital boards and do not wish to purchase the redesigned boards simply let me know and the price for you will be reduced accordingly to the former $295. I can also offer the boards to people who have purchased a kit in the past and have not yet picked up the Analogue/Digital boards, so if that's the case let me know and we'll arrange something.
electro-music will be receiving the profits from the sales of the redesigned Analogue/Digital boards so they are not being stiffed any funds by this change in distribution. Every Analogue/Digital Klee board purchased will continue to support the site from which the Klee originated. Additionally, electro-music will continue to provide the original Analogue/Digital boards for builders in other formats. The redesign I am pursuing will work only with the daughterboards, so anyone planning on building a Klee in a different format will need to go through electro-music and not through me.
And on a final note, because of the redesign process there will still be some time before the 3rd run happens. I need to prototype the redesigned boards and ensure everything is bulletproof before going through with the order. I'm going to hazard a guess and say it will probably be another month or more, depending on how efficiently the fab house handles the prototypes (and, er, how efficiently they work...).
If you have any questions please feel free to post them to the thread or send me an email. Thank you to everyone for your patience as I get all this sorted. The 3rd run is on the horizon and for now let us all rejoice the end of the MTA scourge. |
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DrakheEM
Joined: Jul 08, 2014 Posts: 11 Location: Belgium
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VinceL
Joined: Aug 25, 2014 Posts: 2 Location: North Carolina
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Posted: Sat Oct 25, 2014 6:14 am Post subject:
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DrakheEM wrote: | NV opened up ordering for his third run of Klee kits including a revised core board replacing the original analog/digital PCB's (as mentioned in the post just before this one). |
It's nice that NV is doing this, but there are still open 2 issues:
1. His kit offering with the newly designed Klee boards is only for Euro. There seem to be a lot of people on ElectroMusic and Muffwiggler who don't recognize that there is a world of modular synths beyond just Eurorack.
2. It doesn't address the issue of the many people who have placed and paid for orders for the original analog/digital PCB set.
I hope that synthcube is successful in taking over production and distribution of the analog/digital PCB's and that he can come to an agreement with Howard on fulfilling all of the open orders that people have paid for. |
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edog2
Joined: Mar 17, 2008 Posts: 6 Location: Germany
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Posted: Sat Oct 25, 2014 6:43 am Post subject:
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I agree with VinceL and hope that there will be a way for not to completely loose the money paid so many months ago.
Anyone knows if it is eventually possible to talk to Paypal for a refund, in case it should not possible for synthcube to come to an agreeement?
Edo |
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Paradigm X
Joined: Feb 15, 2011 Posts: 363 Location: Null and void
Audio files: 2
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Posted: Wed Nov 12, 2014 9:17 am Post subject:
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sold thanks! Last edited by Paradigm X on Sun Nov 16, 2014 1:27 pm; edited 2 times in total |
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