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 Forum index » electro-music.com » Help
AmbiophonicDSP Download link never sent
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Trurootz



Joined: Nov 17, 2013
Posts: 2
Location: Humble

PostPosted: Mon Nov 18, 2013 11:40 am    Post subject:  AmbiophonicDSP Download link never sent
Subject description: Never received download link
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[right] hey has anyone had a problem with receiving the download link for AmbiophonicDSP vst after purchasing it. I'm not sure what the deal is but I paid for the plugin and everything has been processed and I haven't received the plugin yet it's been a few days. How long does it usually take? I tried enailing admin@ electro-music.com I haven't got a single reply. Plz help I really want that plugin[/right]
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mosc
Site Admin


Joined: Jan 31, 2003
Posts: 18195
Location: Durham, NC
Audio files: 211
G2 patch files: 60

PostPosted: Mon Nov 18, 2013 11:59 am    Post subject: Reply with quote  Mark this post and the followings unread

Sorry you didn't get the email. I just resent it to you. If you still haven't gotten it, we have an email problem. Let me know via posting a response to this topic and I'll get the info to you via another route. Thanks for the heads-up.
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--Howard
my music and other stuff
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Trurootz



Joined: Nov 17, 2013
Posts: 2
Location: Humble

PostPosted: Mon Nov 18, 2013 1:06 pm    Post subject:   Reply with quote  Mark this post and the followings unread

THANK YOU X 1,000,000 i got it!!! Srry for the fus!!!
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gragra



Joined: Jun 09, 2015
Posts: 2
Location: Italy

PostPosted: Tue Jun 09, 2015 2:08 pm    Post subject: Download never sent Reply with quote  Mark this post and the followings unread

I've the same problem. Please send me the VST ambio. Thanks. Electro-Music.com
------------------------------------------------------
Order Number: 2829
Detailed Invoice: http://electro-music.com/catalog/account_history_info.php/order_id/2829
Date Ordered: Sunday 31 May, 2015

Products
------------------------------------------------------
1 x AmbiophonicDSP (ADSPv1.0) = $10.00
------------------------------------------------------
Sub-Total: $10.00
Download or on-site pickup: $0.00
Total: $10.00
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gragra



Joined: Jun 09, 2015
Posts: 2
Location: Italy

PostPosted: Sun Jun 28, 2015 2:32 pm    Post subject: I've got it
Subject description: Thks!
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OK I've got it. Thks
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waynefromoz



Joined: Jan 05, 2016
Posts: 1
Location: Lake Tyers Beach, Victoria AU

PostPosted: Tue Jan 05, 2016 6:06 am    Post subject: Another AmbiophonicDSP Download link never sent...
Subject description: Issue regarding the AmbiophonicDSP link for the VST plugin just bought
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Hi,

I just ordered the AmbiophonicDSP VST plugin, but also have not received a link to download it... PLEASE rectify asap!! Order details as follows:

Order Number: 2894
Detailed Invoice: http://electro-music.com/catalog/account_history_info.php/order_id/2894
Date Ordered: Tuesday 05 January, 2016

Products
------------------------------------------------------
1 x AmbiophonicDSP (ADSPv1.0) = $10.00
------------------------------------------------------
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Xcelled



Joined: Jan 14, 2016
Posts: 1
Location: North Carolina

PostPosted: Thu Jan 14, 2016 3:42 pm    Post subject: Haven't received AmbiophonicDSP Reply with quote  Mark this post and the followings unread

Same problem here: no email with link or anything mentioned in my account.

Electro-Music.com
------------------------------------------------------
Order Number: 2898
Detailed Invoice: http://electro-music.com/...../order_id/2898
Date Ordered: Thursday 14 January, 2016

Products
------------------------------------------------------
1 x AmbiophonicDSP (ADSPv1.0) = $10.00
------------------------------------------------------
Sub-Total: $10.00
Download or on-site pickup: $0.00
Total: $10.00

Thank you
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mosc
Site Admin


Joined: Jan 31, 2003
Posts: 18195
Location: Durham, NC
Audio files: 211
G2 patch files: 60

PostPosted: Sat Feb 06, 2016 11:53 am    Post subject: Reply with quote  Mark this post and the followings unread

As far as I know everyone should have access to their software. If not, please let me know by posting something here of send me a PM. I'm working and automating the email notification of the download information. Again, my apologies.
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my music and other stuff
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soundpro69



Joined: Apr 24, 2018
Posts: 1
Location: Miami Lakes, FL USA

PostPosted: Tue Apr 24, 2018 4:57 pm    Post subject: Never got a linik myself either
Subject description: I purchased the Ambiophonics plugin
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I am surprised that there is no download page or anything...
I purchased the plugin yesterday and never got it, or a download link, or anything... Is this how this works?

It's a bit of a pain to have to register on the forum after having registered on the website and made a purchase, because the download is nowhere to be found.
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mosc
Site Admin


Joined: Jan 31, 2003
Posts: 18195
Location: Durham, NC
Audio files: 211
G2 patch files: 60

PostPosted: Sat Apr 28, 2018 1:06 pm    Post subject: Reply with quote  Mark this post and the followings unread

Sorry it's such a pain. Your info has been sent via email. Support is handled through the forum though. We are an all-volunteer community so sometimes things don't happen immediately. Hope you enjoy better stereo listening now.
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--Howard
my music and other stuff
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rider



Joined: Jul 31, 2018
Posts: 1
Location: Austria

PostPosted: Tue Jul 31, 2018 3:20 pm    Post subject: Same Issue with me....
Subject description: Download link never sent!
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I have ordered the AmbiophonicDSP a while ago (see below), however still have not received the download link for this software. Please provide me the link!
Also I would like to get the update to version 1.2 as well. Thank you!!!


Von: Electro-Music.com [mailto:admin@electro-music.com]
Gesendet: Mittwoch, 25. Juli 2018 22:04
An: Arno Reiter
Betreff: Order Process

Electro-Music.com
------------------------------------------------------
Order Number: 3045
Detailed Invoice: http://electro-music.com/catalog/account_history_info.php/order_id/3045
Date Ordered: Wednesday 25 July, 2018

Products
------------------------------------------------------
1 x AmbiophonicDSP (ADSPv1.0) = $10.00
------------------------------------------------------
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mosc
Site Admin


Joined: Jan 31, 2003
Posts: 18195
Location: Durham, NC
Audio files: 211
G2 patch files: 60

PostPosted: Mon Aug 06, 2018 1:58 pm    Post subject: Reply with quote  Mark this post and the followings unread

Sorry for the long delay. You should have the needed information in your email inbox. Version 1.2 is included. Let me know if you have any problems at all.
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--Howard
my music and other stuff
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Rubber



Joined: Sep 25, 2018
Posts: 3
Location: London

PostPosted: Thu Sep 27, 2018 2:13 am    Post subject: No ambiophonic vst download received yet
Subject description: Link vst ambiophonic
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Howard, can you send me the vst link please.


Gmail - Receipt for Your Payment to electro-music.com.pdf.pdf
 Description:

Download
 Filename:  Gmail - Receipt for Your Payment to electro-music.com.pdf.pdf
 Filesize:  46.8 KB
 Downloaded:  533 Time(s)

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ambios



Joined: Nov 18, 2018
Posts: 2
Location: Porto Tolle

PostPosted: Sun Nov 18, 2018 1:00 am    Post subject: Reply with quote  Mark this post and the followings unread

Hello, same problem, bought two days ago, sent also a mail, never received the plugin.

details:

Electro-Music.com
------------------------------------------------------
Order Number: 3055
Detailed Invoice: http://electro-music.com/catalog/account_history_info.php/order_id/3055
Date Ordered: Friday 16 November, 2018

Products
------------------------------------------------------
1 x AmbiophonicDSP (ADSPv1.0) = $10.00

Please can you send it?
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ambios



Joined: Nov 18, 2018
Posts: 2
Location: Porto Tolle

PostPosted: Sun Nov 18, 2018 3:49 pm    Post subject: Reply with quote  Mark this post and the followings unread

Plugin download link received! Thank you! Looking forward to try it tomorrow and see how it compares with the old ambio one i was using till now Smile
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gyfh



Joined: Jan 02, 2019
Posts: 5
Location: China

PostPosted: Wed Jan 02, 2019 3:56 am    Post subject: Reply with quote  Mark this post and the followings unread

Hello, same problem, bought two days ago, sent also a mail, never received the plugin.

details:

Electro-Music.com
------------------------------------------------------
Order Number: 3058
Detailed Invoice: http://electro-music.com/catalog/account_history_info.php/order_id/3058
Order Date: Sunday 30 December, 2018

Products
------------------------------------------------------
1 x AmbiophonicDSP (ADSPv1.0) = $10.00

Can you send it please?
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gyfh



Joined: Jan 02, 2019
Posts: 5
Location: China

PostPosted: Wed Jan 02, 2019 4:08 am    Post subject: Reply with quote  Mark this post and the followings unread

QQ it is Tencent QQ,mail by qq it is like "number@qq.com"

When I login here I Receive a prompt :

Sorry, but this e-mail address has been banned.
We have had to ban certain domains because
they have been the source of inappropriate link spam.
If you feel we have made an error, please contact us by
using this link.

May be the reason. Sad
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blue hell
Site Admin


Joined: Apr 03, 2004
Posts: 24075
Location: The Netherlands, Enschede
Audio files: 277
G2 patch files: 320

PostPosted: Wed Jan 02, 2019 4:49 am    Post subject: Reply with quote  Mark this post and the followings unread

I'm very sorry gyfh, I have made the mistake of deleting your account.

I have unbanned the email address now ... but the forum user account that was used with it, I can not restore that.

The shop account may still be there, not sure if that would work without a forum account. But please try ... and let us know.

I can not help you with the order itself, mosc will have to do that and he is away for holidays I think .. so that may take some time ... sorry about that.

_________________
Jan
also .. could someone please turn down the thermostat a bit.
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gyfh



Joined: Jan 02, 2019
Posts: 5
Location: China

PostPosted: Wed Jan 02, 2019 10:05 pm    Post subject: Reply with quote  Mark this post and the followings unread

Thanks for your Reply, I will wait until he returns on vacation.

I wish you&he have a nice holidays. Very Happy
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mosc
Site Admin


Joined: Jan 31, 2003
Posts: 18195
Location: Durham, NC
Audio files: 211
G2 patch files: 60

PostPosted: Thu Jan 10, 2019 12:13 pm    Post subject: Reply with quote  Mark this post and the followings unread

Sorry for the delay. I'm back from Florida.

All outstanding AmbiophonicDSP orders have been processed, including gyfh.

--Howard

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--Howard
my music and other stuff
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gyfh



Joined: Jan 02, 2019
Posts: 5
Location: China

PostPosted: Fri Jan 11, 2019 12:58 am    Post subject:   Reply with quote  Mark this post and the followings unread

WOW !

I have received the email, thank you very much.

The plugin sounds very powerful and nice.

Great work ! Very Happy
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gyfh



Joined: Jan 02, 2019
Posts: 5
Location: China

PostPosted: Fri Jan 11, 2019 1:45 am    Post subject: Reply with quote  Mark this post and the followings unread

I try to compared with QSound QSurround, use the same 2.1 speakers and 20° playback, the sound image width is almost, AMBI low frequency is less.
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CK22222



Joined: Feb 19, 2019
Posts: 1
Location: United Kingdom

PostPosted: Tue Feb 19, 2019 3:14 pm    Post subject: Reply with quote  Mark this post and the followings unread

I am in the same boat - ordered two days ago and waiting for the download link - please could you send one my way? Looking forward to getting it set up.

See below. Thanks!

----------------------------------------------------
Order Number: 3059
Detailed Invoice: ****
Date Ordered: Sunday 17 February, 2019

Products
------------------------------------------------------
1 x AmbiophonicDSP (ADSPv1.0) = $10.00
------------------------------------------------------
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mosc
Site Admin


Joined: Jan 31, 2003
Posts: 18195
Location: Durham, NC
Audio files: 211
G2 patch files: 60

PostPosted: Sun Mar 03, 2019 1:14 pm    Post subject: Reply with quote  Mark this post and the followings unread

CK22222 wrote:
I am in the same boat


Sorry, it's in the mail. Let me know if there are any problems or issues.

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--Howard
my music and other stuff
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charliecrash



Joined: May 08, 2021
Posts: 3
Location: Northern Hemisphere

PostPosted: Mon May 10, 2021 9:28 pm    Post subject: Reply with quote  Mark this post and the followings unread

I'm also missing my plugin download link.

Order 3110.

Regards
Charlie Crash
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