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mosc
Site Admin

Joined: Jan 31, 2003 Posts: 18330 Location: Durham, NC
Audio files: 235
G2 patch files: 60
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Posted: Sat Jul 15, 2006 7:57 pm Post subject:
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If my new synth had some kind of apparent quality of manufacture issue, I would no doubt be upset, but the expressions "piss off", "snide comments", "if you don't know the answer please don't post", are not appreciated. _________________ --Howard
my music and other stuff |
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T7
Joined: Jun 19, 2006 Posts: 105 Location: Cali
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Posted: Sat Jul 15, 2006 8:45 pm Post subject:
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| mosc wrote: | | If my new synth had some kind of apparent quality of manufacture issue, I would no doubt be upset, but the expressions "piss off", "snide comments", "if you don't know the answer please don't post", are not appreciated. |
Fair enough, but "Do you live in a room with soft walls by any chance?" isn't appreciated either, which is the snide comment I was referring to.
What's up with this forum? I asked a simple "yes" or "no" type question, instead I get everyones opinion on whether or not I should return the G2. Sheesh. |
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Kassen
Janitor


Joined: Jul 06, 2004 Posts: 7678 Location: The Hague, NL
G2 patch files: 3
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Posted: Sat Jul 15, 2006 10:04 pm Post subject:
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It's not a simple question like that; even if it didn't require soldering you should return it because you can't be sure it's that part. Could also be a issue in one of the power-suply components or a fault in the board. Considering it's a 2000$ synth you shouldn't try diagnosing stuff like that yourself if you are not very sure of what you are doing; you can fry stuff, you know, it's a small chance but it's a chance that chould be avoided.
That's basically what everyone said and they said it in order to help you; that's what's up with this board. Steve should've been more carefull with (what I guess was) his jokes, you shouldn't have escalated it like that.
Now you know though and now you can make your own choice on what to do next. I understand you feel a bit stressed with the situation but do make a calm choice and come talk about synthesis here once the G2 works again. _________________ Kassen |
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Afro88

Joined: Jun 20, 2004 Posts: 701 Location: Brisbane, Australia
Audio files: 12
G2 patch files: 79
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Posted: Sat Jul 15, 2006 10:17 pm Post subject:
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No mate, this is a community, and you're acting like a 2 year old who isn't getting his way. Often times people don't know the answer to a question that is asked around here, but they offer their advice anyway in the hope that it will help the person asking the question. When I posted here I thought perhaps my description of the site will jog someones memory and they can provide a link, which in turn would let people more electronically experienced than me determine if the lcd's are soldered or not. As it turns out, I found the site a minute or so later by doing a google image search for "nord g2" and inserted the link to help further. Unfortunately I didn't see your rolling eyes post under mine at this stage, otherwise I would have thought twice about editting my post to insert the link. Show people respect and they'll show it back to you. If you're rude to me, I'm not going to help you, and I'm sure alot of other people think that way too.
This is not a service centre or helpdesk that you are entitled to by purchasing a G2, it is a community. Members of the community have no reason to answer your question, they're not being paid, you're not an active participant in the forums, you haven't helped anyone else out with a problem yet either. They do it out of pure generosity, and if I were you I'd gratefully accept any advice that was offered, or at least state why you don't think their advice is applicable in a respectful (not arrogant) way. |
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mosc
Site Admin

Joined: Jan 31, 2003 Posts: 18330 Location: Durham, NC
Audio files: 235
G2 patch files: 60
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Posted: Sat Jul 15, 2006 10:21 pm Post subject:
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| T7 wrote: | | What's up with this forum? I asked a simple "yes" or "no" type question, instead I get everyones opinion on whether or not I should return the G2. Sheesh. |
Discussions here sometimes go afield from the topic. We encourage, or at least don't discourage this. Some people no doubt find that frustrating.
On the forum sometimes people joke or kid around. It's it traditional that when you're joking, you add a smilie so your comment is taken in a light-hearted manner. Steve was obviously joking because he included at wink emoticon like this.
If you ever think a discussion is something you don't want to participate in, just don't post. No one will feel offended if you don't reply. _________________ --Howard
my music and other stuff |
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dasz

Joined: Oct 16, 2004 Posts: 1644 Location: victoria, canada
Audio files: 29
G2 patch files: 56
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Posted: Sat Jul 15, 2006 10:28 pm Post subject:
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| T7 wrote: | | If the LCD's just plug in I'm willing to replace them. But If soldering is required forget it, I'll return it to the dealer for a replacement. |
T7, I've had to open one of my G2's to perform an adjustment as I had a few sticky buttons. The LCD's are soldered to the main board as I recall (I could be wrong, but I really don't recall any parts on the panel board which were removable).
FYI, I had a G2 with a or two knob which would click every 360 degrees if you turned it right only and I did what everyone else said they'd do, return it.
This is a great board, and everyone is more than eager to help.
/Dasz |
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Nodular

Joined: May 05, 2005 Posts: 80 Location: Milano
G2 patch files: 7
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Posted: Tue Jul 18, 2006 2:23 am Post subject:
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Hey T7,
you don't need any soldering. LCD replacement is nothing difficult. The only thing is when you unscrew all 7 black screws and the one under modweel, you mayght have to put some strenght to have the covering panel removed. |
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T7
Joined: Jun 19, 2006 Posts: 105 Location: Cali
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Posted: Wed Jul 19, 2006 12:17 pm Post subject:
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I just got this response from Clavia:
"Yes soldering is required
Alexander Frodinger
Clavia Technical Support"
I apologize to anyone I offended. I was having a bad day.
Thanks to everyone for your help and suggestions. |
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Kassen
Janitor


Joined: Jul 06, 2004 Posts: 7678 Location: The Hague, NL
G2 patch files: 3
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Posted: Thu Jul 20, 2006 10:11 am Post subject:
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| T7 wrote: |
I apologize to anyone I offended. I was having a bad day.
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That's ok, new synths breaking would be a bad day for anyone.
It's kind of ironic that bad days aren't the best occasion to try and fix brokennew synths but Ithink everybody has discovered that from time to time...
Hope it works out. _________________ Kassen |
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monobass

Joined: Nov 30, 2004 Posts: 275 Location: UK
G2 patch files: 12
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Posted: Thu Jul 20, 2006 10:19 am Post subject:
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My G2 is the probably the one thing I own that I'd get seriously depressed about if it broke. _________________ Steve |
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Afro88

Joined: Jun 20, 2004 Posts: 701 Location: Brisbane, Australia
Audio files: 12
G2 patch files: 79
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Posted: Thu Jul 20, 2006 3:20 pm Post subject:
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Ditto Steve. Well, that and my HD. I should really do another backup soon....
[quote=T7"]I apologize to anyone I offended. I was having a bad day.
Thanks to everyone for your help and suggestions.[/quote]
No problem T7. Hope it gets fixed up soon. |
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3phase

Joined: Jul 27, 2004 Posts: 1189 Location: Berlin
Audio files: 13
G2 patch files: 141
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Posted: Sat Jul 22, 2006 11:05 am Post subject:
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soldering is required to replace the LCD´s
And you void your warantie... so bring it back
for people out of warantie period... the lcd´s are standart types and can be replaced with similar tybes that fit by the dimensions and amount of characters.... |
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T7
Joined: Jun 19, 2006 Posts: 105 Location: Cali
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Posted: Fri Jul 28, 2006 12:21 pm Post subject:
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Hi again all. Thanks again for your suggestions.
I did end up returning the G2 for a replacement. Get this: I was sent a replacement with hardware revision 1.4 running OS 1.1 Needless to say I'm returning it. |
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blue hell
Site Admin

Joined: Apr 03, 2004 Posts: 24676 Location: The Netherlands, Enschede
Audio files: 330
G2 patch files: 320
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Posted: Fri Jul 28, 2006 12:26 pm Post subject:
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Return it .. why ?
There are no hardware revisions, the number is just the steel case / paint job revision and the software can be upgraded (or down) at will. It's just as good or bad as any other. _________________ Jan
also .. could someone please turn down the thermostat a bit.
9 3 4 .. erm .. not 13 then? .. hmm, ah eight! .. yeah yeah as in 8647 .. 47 is an 88 .. pwew .. numbles! |
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T7
Joined: Jun 19, 2006 Posts: 105 Location: Cali
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Posted: Fri Jul 28, 2006 12:34 pm Post subject:
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For starters the speculation on this forum about hardware rev 1.4 having USB issues. I prefer not to take my chances. Last edited by T7 on Fri Jul 28, 2006 1:28 pm; edited 1 time in total |
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jamos

Joined: Jun 01, 2004 Posts: 514 Location: Eugene, Oregon, USA
Audio files: 4
G2 patch files: 41
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Posted: Fri Jul 28, 2006 12:40 pm Post subject:
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| 1.4 doesn't have any more USB issues than any other version of the OS, AFAIK. Irt's the same driver. |
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T7
Joined: Jun 19, 2006 Posts: 105 Location: Cali
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Posted: Fri Jul 28, 2006 12:48 pm Post subject:
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Okay guys lets not go down this road again.
When I ordered the first G2 from this dealer I specifically asked for a G2 from the latest Clavia shipment. In other words hardware rev. 1.5, OS 1.4, and User manual 1.4.
In any case it's going back.
Respectfully,
T7 |
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jksuperstar

Joined: Aug 20, 2004 Posts: 2503 Location: Denver
Audio files: 1
G2 patch files: 18
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Posted: Fri Jul 28, 2006 2:30 pm Post subject:
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| I know what your talking about...someone had posted about sending their G2 in for a USB fix, something regarding USB ground IIRC. I haven't heard or seen any comment from Clavia illustrating that this fix was retrofitted into existing units for sale. So if you're killing time to prevent headaches in the future, might as well go all the way. |
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monobass

Joined: Nov 30, 2004 Posts: 275 Location: UK
G2 patch files: 12
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Posted: Fri Jul 28, 2006 5:07 pm Post subject:
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I have v1.4 hardware, never had a USB issue in a year of heavy use.
So have they agreed to swap for a v1.5 T7 ? _________________ Steve |
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blue hell
Site Admin

Joined: Apr 03, 2004 Posts: 24676 Location: The Netherlands, Enschede
Audio files: 330
G2 patch files: 320
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Posted: Fri Jul 28, 2006 5:17 pm Post subject:
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| Rob wrote: | This version number on the outside is actually more like the version number of the graphic design of the enclosure. Engine is 1.1 and the 3 oct keyboard G2 says it is 1.4. But Engine, G2 and G2X all have the same motherboard (although the Engine motherboard lacks the A/D converter chip for the controlpedal input as present on the key versions).
Btw, there will be no hardware revisions for the DSP boards for the G2 ever. If there ever will be a new motherboard it will be in a G3, with should then use a new and yet to be developed generation of DSP chips. So, I heard that at Clavia there is no plan to even start thinking about what a G3 could ever look like... Wink
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From : http://electro-music.com/forum/viewtopic.php?highlight=hardware&t=8901 _________________ Jan
also .. could someone please turn down the thermostat a bit.
9 3 4 .. erm .. not 13 then? .. hmm, ah eight! .. yeah yeah as in 8647 .. 47 is an 88 .. pwew .. numbles! |
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T7
Joined: Jun 19, 2006 Posts: 105 Location: Cali
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Posted: Fri Jul 28, 2006 5:48 pm Post subject:
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This is what I'm trying to avoid:
| topers wrote: | Yah, I've tried eveything. Different usb-cables, different computers with windows, linux's lsusb (list all usb devices) etc.
So I sent my synth for repair. They found the problem. Here's what they said:
| Quote: | | We're doing a modification on the usb interface which will prevent this from this happening again. This modification will now also be done with new G2's at Clavia. The reason for the error is high static voltage when connecting, which is caused becase the PC and the G2 didn't share the same grounding before connecting the usb. |
The G2 will soon get home with a fixed usb.  |
from this thread: http://www.electro-music.com/forum/topic-6648.html
The unit I was sent is at least 2 years old as it's got OS v1.1. The above statement was made by Clavia a year ago. Better safe than sorry. Especially at this pricepoint.
Peace,
T7 |
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T7
Joined: Jun 19, 2006 Posts: 105 Location: Cali
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Posted: Sat Jul 29, 2006 11:42 am Post subject:
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| _ Steve _ wrote: | I have v1.4 hardware, never had a USB issue in a year of heavy use.
So have they agreed to swap for a v1.5 T7 ? |
I'm getting a refund and buying elsewhere. |
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